Refund Policy

1. Overview

We want you to be completely satisfied with your purchase from NursLibrary. Our refund policy is designed to ensure a fair and transparent process for all customers.

2. Refund Eligibility

Refunds are available within 30 days of the original purchase date. To be eligible for a refund:

• The request must be submitted within 30 days of purchase
• The eBook has not been significantly accessed or distributed
• You must provide a valid reason for the refund request

3. How to Request a Refund

To request a refund, please contact our customer support team at:

Email: contact@nurslibrary.com

Include your order number and the reason for your refund request. Our team will respond within 5-7 business days.

4. Refund Processing

Once your refund request is approved, the refund will be processed to your original payment method within 5-10 business days. Please note that your bank may take an additional 1-3 business days to reflect the refund in your account.

5. Non-Refundable Items

The following purchases are not eligible for refunds:

• Digital products that have been fully accessed or downloaded multiple times
• Products purchased during clearance or special promotional sales
• Purchases made more than 30 days ago

6. Disputes

If you have a dispute regarding a refund decision, you may appeal to our management team. Contact us at contact@nurslibrary.com with detailed information about your case.

7. Contact Us

For questions about our refund policy, please contact us:
Email: contact@nurslibrary.com